Return and Cancellation Policy
Effective Date: [28-08-2023]
At KarStores.com, we want to ensure your satisfaction with our products and services. This Return and Cancellation Policy outlines our procedures for returns and cancellations, taking into account specific timeframes and conditions.
Return Policy
Thank you for choosing Kar stores. We are committed to ensuring your satisfaction with every purchase. Please review our Return Policy to understand the guidelines and procedures for returning purchased goods and services.
Return Window: We offer a 7-day return window from the date of delivery for most of our products. During this time, you may request a return for eligible items.
Return Requirements:
The item must be in its original condition, unused, and in its original packaging.
All accessories, manuals, and parts must be included.
For returns due to product defects or damages during shipping, please refer to our Damaged or Lost Packages section in the Shipping Policy.
Return Process: To initiate a return, please follow these steps:
Contact our customer support team at +91-9682360042 to request a Return Authorization (RA) number.
Pack the item securely in its original packaging.
Include the RA number on the outside of the package.
Ship the package to the address provided with the RA number.
Once we receive your returned item and inspect it, we will process your refund or exchange according to the terms of our Refund/Cancellation Policy.
Please note that return shipping costs may be the responsibility of the customer unless the return is due to a product defect or an error on our part.
Cancellation Policy
At Kar Stores, we understand that there may be instances where you need to cancel an order or request a refund. Please review our Refund/Cancellation Policy to understand the process and terms associated with refunds and cancellations.
Cancellation:
You may request to cancel your order within 24 hours of placing it. After this time frame, the order may have already been processed and shipped.
Refunds:
Refunds will be processed within 3 business days after receiving the returned item, if applicable.
The refund will be issued to the original payment method used for the purchase.
Please allow for additional processing time depending on your bank or payment provider.
In case no refund or cancellation is provided for specific products or services, it will be mentioned on the product page or service description on our website.
Please note that our policies are subject to change without prior notice, so we recommend reviewing them periodically. If you have any questions or concerns, please don’t hesitate to contact our customer support team at +91-9682360042 . We are here to assist you and provide any necessary information or updates.
Contact Us
If you have any questions or concerns about our Return and Cancellation Policy, please contact us at:
KarStores.com
Umerabad HMT Main Bus Stop
Srinagar 190012 Kashmir India
+91 96823 60042
karelectronicstore@gmail.com
